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Date: January 13, 2015 at 19:35:52
From: Judy/W, [DNS_Address]
Subject: AT&T cell and landlines down in ohio |
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I am about one hour from Cleveland ohio area. I have no service for my landline or cell from AT&T right now. Unusual situation. just sayin Judy
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[3775] [3776] |
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3775 |
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Date: January 13, 2015 at 23:56:00
From: prinze, [DNS_Address]
Subject: Re: Judy....AT&T cell and landlines down in ohio |
URL: http://www.wkyc.com/story/news/local/northeast-ohio/2015/01/13/911-outages/21719669/ |
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AT&T: 911 service restoration underway in Akron-Canton area
David Hrvatin, WKYC 11:39 p.m. EST January 13, 2015
AKRON, Ohio -- A burst pipe at AT&T's downtown Akron switching office knocked out 911, land line and cellular phone service to many customers in Medina, Portage, Stark and Summit counties Tuesday evening.
Crews are working to restore service. According to AT&T spokeswoman Holly Hollingsworth, customer service was expected to begin around 9 p.m., though a time for complete service restoration was not given. She said a burst steam pipe in their Akron switching office led to the outage.
Mike Scott with the Akron Fire Department said the burst pipe sprayed water over electrical equipment.
The six-story building, located on Bowery St., is equipped with backup generators, but they were of no help. Battery backup systems failed as well. As a result, phone lines and cell service went down.
Scott said all new electrical equipment, including at least one generator, had to be brought in to help and that an emergency command center has been set up as well.
An AT&T source who said he was not authorized to talk said "it is a lot more complicated" than bringing in a generator. He said communicating within the communications company has been tough because they do not have phones to talk with each other.
The AT&T outage disrupted phone service at Kent State University, including emergency services, according to spokesman Eric Mansfield.
Below is a list of main numbers to contact each community's police and fire departments while 911 is down.
MEDINA COUNTY
Brunswick PD: 330-225-9111
Lodi PD: 330-725-6333
Medina: 330-725-7777
Wadsworth: 330-334-1512 or 330-334-1513
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PORTAGE COUNTY
Aurora PD: 330-562-8181
Brimfield: 330-592-9744
Charlestown: 330-281-0573
Deerfield: 330-281-0573
Edinberg: 330-281-0573
Kent PD: 330-673-7732
Kent State University PD: 330-672-3070, on campus emergencies dial 2-2212
Mantua: 330-819-6901
Palmyra Twp: 330-281-0573
Paris Twp: 330-281-0573
Portage County Sherrif's Office: 330-904-5073
Ravenna: 330-281-0573
Rootstown: 330-281-0573
Streetsboro PD: 330-352-3694
Suffield Twp: 330-904-7573
Windham: 330-281-0573
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STARK COUNTY
Alliance PD: 330-821-3131
Canton: 330-933-6015 or 330-327-2921
Canal Fulton PD: 330-854-2211
Highway Patrol, Canton Post: 216-406-0847
Jackson Twp PD: 330-353-0732
Massillon PD: 330-830-1735
Louisville PD: 330-875-2663
North Canton PD: 330-499-5911
Perry Twp PD: 330-844-5457
Red Center: 330-353-0732
Stark County: 330-323-1656
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SUMMIT COUNTY
Akron:330-689-5890
Akron Children's Hospital: 330-746-8100
Barberton: 330-666-8866 or 330-414-5231
Bath Twp: 330-730-5554 or 330-612-3669
Copley PD: 330-666-4218
Coventry: 330-858-5369
Cuyahoga Falls: 330-351-4789 or 330-351-4717
Hudson PD: 330-342-1800
Fairlawn: 330-666-8871
Green Twp: 330-858-5369
Lakemore: 330-858-5369
Macedonia PD: 330-468-1234
New Franklin PD: 330-351-2777
Northfield Village PD: 330-467-7112
Norton PD: 330-825-2491
Richfield PD: 330-659-9500
Sagamore Hills PD: 330-468-0900
Springfield Twp: 330-858-5369
Stow PD: 330-688-8214
Tallmadge PD: 330-689-5890
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Channel 3's Hilary Golston is on scene at AT&T's Akron office. She is tweeting updates as restoration efforts continue. Follow her at @HilaryWKYC.
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[3776] |
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3776 |
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Date: January 14, 2015 at 19:54:14
From: Judy/W, [DNS_Address]
Subject: Re: Judy....AT&T cell and landlines down in ohio |
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Wow, Thanks Prinze. I live outside city in a very remote area, and the weather has been awful.
It was a little disconcerting to have no way to communicate. Lesson learned.
The service is still spotty today, but up and running. Judy
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